Help & FAQs

Q1. What is the difference between human hair and synthetic hair?

Human hair: more versatility(can be heat styled and coloured),longer durability and custom-styling. The most desirable form, Remy hair, has been cut from a human head of hair, as opposed to residual hair that has fallen or been brushed off.

Synthetic: easy to maintain(wash and wear),less expensive than human hair ,easy to style ,pre-styled to hold its shape. However, it has limitations not found in real hair that range from heating and styling to texture matching. Choosing between a human hair wig and a synthetic hair is more of personal preference .For example ,a person looking for a wig they plan on wearing everyday and that they can heat-style themselves would choose a human hair wig whereas a person looking for a wig that is easy to maintain and less expensive would choose a synthetic hair.

Q2. Can I choose custom made?

Customized wigs are supported here. If you have some special request,please feel free to contact us.

Q3. How to wash your wig?

Cleaning the Human Hair wig Human hair wigs is durable, generally costs more, and has the most natural look and feel of any wig you can buy. And can be dyed and treated the same as any human hair that grows from the scalp. Detangle Gently remove tangles using a wide tooth comb, working gradually from the ends to the base. Rinse with cool water to remove shampoo. Gently press with a towel to remove excess water. Do not rub or wring. Wash submerges your wig in cool water. Mix in a small amount of Shampoo. Soak your wig for 3-5 minutes. Gently swirl without rubbing. Rinse with cool water to remove shampoo. Gently press with a towel to remove excess water. Do not rub or wring. Cleaning the Synthetic Wigs Synthetic wig is less expensive than human hair and is durable. Traditional curling irons, blow dryers and hot rollers CANNOT be used on synthetic hair fiber. Detangle Gently remove tangles using a wide tooth comb, working gradually from the ends to the base. Wash submerges your wig in cool water. Mix in a small amount of Shampoo for synthetic hair. Soak your wig for 3-5 minutes. Gently swirl without rubbing. Rinse with cool water to remove shampoo. Gently press with a towel to remove excess water. Do not rub or wring. Dry & condition Place on a folding wig stand, spray with a Leave-in Conditioner, and allow to air dry. DO NOT WRING OR SQUEEZE .

Q4. Can I Change My Order information?

We suggest our customers to order what they want,and leave right information about the order.Before making the order, you can modify the product information.

Q5. When will my order be delivered?

Total Delivery Time = Processing Time + Shipping Time

Standard Order: It will take 5-7 working days to produce wigs or extensions.

Lace Front Wigs Order: It will take 8-12 working days to produce your wigs.

Monofilament Order: It will take 15-20 working days to produce your wigs.

Full Lace Wigs Order: It will take 12-15 working days to produce your wigs.

Hand-tied Wigs Order: It will take 12-15 working days to produce your wigs.

If you have rush order, please contact us, we will check with our factory in time and reply you if your rush order is available.